Fix 1: Perform a hard reset. A hard reset helps drain static electricity that may be causing the audio or sound issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery).To access Zoom’s settings, click on your user icon, then on “Settings” in the dropdown menu. Once in the settings, switch to the “Audio” tab. In the “Speaker” section, tick the “Use separate audio device to play ringtone simultaneously” checkbox, then select a new output device and configure the new volume slider. Steelseries Arctis Pro Wireless Headset (Black) — $204.70 (List Price $279.99) HyperX Cloud Alpha Wireless Gaming Headset — $169.00 (List Price $199.99) Logitech G935 Wireless DTS:X 7.1 RGB I'm having exactly the same problem. All last year I used Zoom with my Bose BT headphones, my LG BT earbuds, and my car BT. Around December it all broke. I have the speaker button, the phone speakerphone works, but when I switch it to BT it just comes out the phone earpiece. I'm trying to use it with the same BT headphones.
The Zoom desktop client includes advanced audio options that provide more control of the audio feed and troubleshooting support. : These features are intended for advanced technical users. Toggling these options without knowledge of a device's hardware and software configuration can result in a sub-standard user experience.
Once you’ve connected your headphones to your computer, either join an existing meeting or start a new one. If prompted, click “Join with Computer Audio.”. In the meeting controls toolbar, locate the arrow icon next to Mute/Unmute. Below “Select a Microphone,” choose your connected headphones. Below “Select a Speaker,” also select
1. Make Sure The Headphones Aren’t Muted This might sound obvious, but sometimes your headphones have a mute button for the microphone. 2. Double-Check Your Bluetooth Connection. 3. Check Your Audio Input On Zoom. 4. If Your Headphones Are Wired, Check The USB Connection. 5. The screen sharing works fine and my audio works fine. However I would like to share the audio from a video that I'm showing. I can hear the audio in my headphones but not the participants on the other end. My usual fix is to unplug the headphones and have the audio play out loudly so the mic picks it up and sends it.